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Microsoft Dynamics GP (Archived)

Business Alerts

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Posted on by 445

Does anyone know where I can find good documentation on how to creat custom business alerts?

Thank you,

Donnette

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  • Community Member Profile Picture
    on at
    Re: Business Alerts

    Hi Donnette,

    You can refer to the Business alerts in GP helps documentation. Open the Define Business Alert window and click the help icon on it or press F1

     Here are some blog posts related to business alerts.

    www.gpwindow.com/.../Business_Alerts

    www.erpsoftwareblog.com/.../business-alerts

    dynamicsgpblogster.blogspot.com/.../using-business-alerts-with-extender.html

    mbsguru.blogspot.com/.../custom-business-alerts.html

    Rubal,

    http://dynamicsgphelp.com/

  • Verified answer
    John Lowther Profile Picture
    5,122 on at
    Re: Business Alerts

    Hey Donnette,

    I agree with Rubal on the documentation, but I also want to point out that you need to have the SQL server setup to send the emails as well. Besides what Rubal mentioned above here is some more information specifically on the SQL side. It also includes a link on how to switch Dynamics GP from the old SQL email to the new version of email that SQL uses. Sending emails from Business Alerts

    Till later,

    John

  • Donnette Spencer Profile Picture
    445 on at
    Re: Business Alerts

    Thank you John  and Rubal.

    We have BA set-up and have implemented some of the canned alerts, but I'm wanting to define alerts with different criateria.

    I appreciate the input!

    Donnette

  • John Lowther Profile Picture
    5,122 on at
    Re: Business Alerts

    Hey Donnette,

    What kind of criteria are you trying to setup?

    Is it a specific module of Dynamcis GP?

    And while I am asking questions what version of GP and SQL are you using?

  • Donnette Spencer Profile Picture
    445 on at
    Re: Business Alerts

    GP2010 and SQL2008

    Our supply chain manager wants several alerts on the inventory items, item resource planning, and bill of materials.

    For example: SCM wants to know anytime an item is set-up, with a certain item type, that does not have a standard costs.  

    It's easy to design a report with this data, but he wants to know when it happens and he doens't want to be required to run a report or query to see if something is missing.

    Donnette

  • Verified answer
    John Lowther Profile Picture
    5,122 on at
    Re: Business Alerts

    At present I am still on GP10 and my Test Upgrade Server to GP2010 is being rebuilt (I test multiple times before I upgrade production). But I do not think that Business Alerts between the two have changed that overly much. In addition, my company does not use Inventory so I do not have any real data to test with but try this and see if it helps to get you headed in the right direction.

    First, as it has been a while for me, I clicked on the help button and searched for "alerts" and got a ton of hits on how to setup, create, and maintain Business Alerts to refresh my memory.

    Then I started the Business Alerts wizard and selected create a new alert.

    Selected my company database, gave it an alert id and description.

    On the next screen, I choose Inventory for the series, and Item Master for the table.

    On the screen after that I selected my Item Master Table, and the Item Type field and clicked the Add Column button. (And as I have no inventory in our system this is where I start to get vague.)

    Then you will need to select an operator most likely "=" and then enter and add whatever constant you need for a specific Item Type, then select the operator AND select the Item Cost field and an operator, I am guessing actually two operators NOT and BETWEEN then enter the constant <some dollar amount for the lowest price> another operator BETWEEN and then the final constant <some dollar amount for the highest price>. Given that I used the Item Type of 21 and 21.00 dollars for the low amount and 25.00 dollars for the high amount I ended up the this in the BUSINESS ALERT FORMULA box.

    IV00101_T1.ITEMTYPE = 21 AND IV00101_T1.CURRCOST NOT BETWEEN 21.00 AND 25.00

    After that that I clicked the next button and filled out all the EMAIL and SCHEDULE screens and that should be that. 

    PLEASE keep in mind that my company does not use the Inventory part of GP so I do not have a way to really test this. Give it a try and let me know how it goes.

    till later

  • Donnette Spencer Profile Picture
    445 on at
    Re: Business Alerts

    Thank you JOHN!

  • iruser2 Profile Picture
    2,048 on at
    RE: Business Alerts

    resurrecting an old post hoping for assistance.

    I need a business alert that will check for the same item number more that once on a sales order as the third party shipping company software will not accept that.

    I have the sql

    select sop10200.SOPNUMBE, sop10200.ITEMNMBR, count(sop10200.ITEMNMBR)

    from sop10200, SOP10100

    where sop10200.SOPNUMBE = SOP10100.SOPNUMBE

    and sop10200. SOPTYPE = SOP10100. SOPTYPE

    and SOP10100.SOPTYPE = 2

    and SOP10100.VOIDSTTS=0 -- Assume that VOIDSTTS=0 means Normal

    group by sop10200.SOPNUMBE, sop10200.ITEMNMBR

    having count(sop10200.ITEMNMBR)>1

    business alerts does not seem to have the group by however.

    can someone translate this into T-SQL, or suggest a different way to get business alerts to identify sales orders where item number repeats / is on the order more than once?

    thanks!

  • 26P2ER Profile Picture
    1,775 on at
    RE: Business Alerts

    Further to Jon Lowther's post -

    Did you try adding the count function in the Business alert formula?

    I had the below and it worked for me

    drop the count onto the business Alert formula from the operator group by clicking on it and

    pick the SOP10200 table and ITEMNMBR COLUmn make sure the table name and column name both are enclosed in the count parentheses like count (SOP10200_T2.ITEMNMBR) > 1

     

    Click next and click on Message and report radio button from the Send To and add a list of recipients (full email addresses). Message text is optional and do a quick test mail. and next to include the columns you want to see in the report alert (mine had SOP10200_T2.ITEMNMBR, SOP10200_T2.ITEMDESC AND SOP10200_T2.SOPNUMBE) click next and finish up the scheduling etc. Make sure you leave the Enable Business Alert checked.

    Hope this helps.

  • iruser2 Profile Picture
    2,048 on at
    RE: Business Alerts

    Hi Ven

    thanks for the reply

    I did try that before posting.  I think count (SOP10200_T2.ITEMNMBR) > 1 gives you the orders that have more than one line.  Where as I need to find orders where the item number duplicates anywhere within the order, hence the group by.

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