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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / The date in the Proces...
Microsoft Dynamics CRM (Archived)

The date in the Process Email From field is earlier than what is allowed for your organization.

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Posted on by JSB4321

CRM 2015 On-Premise

I have setup server side sync and it is working,  but I am looking to synchronize more that the previous 60 days of emails which is what the current organization limit seems to be set at ...

When I try to change the date in the Process Email From Field in the Email Server Profile to a date prior to 60 days I get:

Invalid Date

The date in the Process Email From field is earlier than what is allowed for your organization. Enter a date that is later than the one specified, and try again.

Does anybody know where the setting is to change this default 60 days to something greater or where to turn of this rule?

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I have the same question (0)
  • JSB4321 Profile Picture
    JSB4321 on at

    Does anybody have some insight on whether or not this can be done?

    Your help is appreciated.

  • Verified answer
    Manoj Batchu Profile Picture
    Manoj Batchu 1,691 on at

    Hello James,

    We have this configured in the MSCRM_CONFIG database.

    Refer the below blog for the steps to extend the date to a earlier date more than 60.

    community.dynamics.com/.../crm-server-side-synchronization-increase-the-limit-of-maximum-days-allowed-to-process-emails-from-earlier-date

  • Verified answer
    JSB4321 Profile Picture
    JSB4321 on at

    That worked great. Just one thing to add to your instructions ... I needed to restart the server for this change to take place. After that I was able to set the date past the default 60 day window.

    THANK YOU!

  • Manoj Batchu Profile Picture
    Manoj Batchu 1,691 on at

    Thanks James. Glad it worked.

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