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Microsoft Dynamics CRM (Archived)

The opportunity can not be closed in Microsoft Dynamics CRM

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Posted on by 95

Dear All,

I have a problem with Microsoft Dynamics CRM, i found Microsoft CRM error report.

See picture.

What should i do?

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Mahendar Pal Profile Picture
    45,095 on at

    Could you share complete error details ?? or if there is no useful information, you can try to enable tracing and check for complete error details. You can use below tool

    http://crmdiagtool2011.codeplex.com/ (it will work for ms crm 2013 as well)

  • Fahrurrozi Profile Picture
    95 on at

    Hi Mahendar,

    Thanks for your reply.

    I tried upload the picture but the quality very low because can't upload image more than 64Kb.

    Whether the CRM Diag Tool support for CRM 4.0?

  • Suggested answer
    ScottDurow Profile Picture
    21 on at

    Check that you don't have any draft quotes - this can prevent an opportunity from being closed.

  • Fahrurrozi Profile Picture
    95 on at

    Hi Mahendar & Durow,

    My problem has been solved.

    Thanks for help.

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