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Good afternoon all, i am having a problem on Dynamics 365 - Marketing on the forms of the Account entity. When i create a new registry for account the field "account name" that is required shows the information notification saying i have to fill that field. It happens on the load of the form without having interacted with the form.
Hi ramirop,
It seems that you selected the field and clicked somewhere else, as shown in the gif below.
If so, it is expected behavior.
However, if it happens when the form is opened and you are just moving the cursor, then please check whether there is custom JavaScript running at OnLoad event of Account form. (Such as running Xrm.Page.data.save() to save the form, due to the account name is business required, then the notification will display.)
Regards,
Clofly
Hi Clofy, thanks for replying.
I didn't select the field neither I have a JavaScript running a save event. I used to have a Business rule that was doing some things on the form. I was having problems with that business rule so I deleted it and when I did that, the form started to have the problem I mentioned above.
It's like deleting the business rule, bugged the form. What I did next was to delete the form and created a new one and I had the same problem. Even worse, that problem started to happen in the default Account form that I have never modified.
Please clear cache to check whether the issue could be solved.
If it still doesn't work, raise a support ticket for further assistance.
Hi Clofly, I have already had a conversation with power apps support team and the business rules are having bugs and showing required field’s notification everytime a “show/hide” and “block/unblock” rule is being fired. They are fixing it.
Thanks for your answers
We can keep the thread opened till I get the answer of the fix and post it here or close it now, i don't mind.
Is the issue fixed by support team?
Good morning Clofly,
No answers from Microsoft yet but u can close this. It will be fixed in one of the next updates
It would be really appreciated if you could help close the thread.
To close it, please click the Yes above any of my reply.
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