How to remove/disable an application user?

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Posted on by Community Member Microsoft Employee

10071.Untitled.png

As shown in the screenshot, I have created an application user but I want to delete (or disable) it. According to the "Disable a User" section in this documentation https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/create-users-assign-online-security-roles, there is supposed to be a "disable" selection in the tool bar after I select the user I want to delete. However, in actual fact I cannot find anything similar. I have also tried to remove all the roles associated with this user, but even though the user cannot access any data by this, it is still considered as an "Enable User". How can I literally disable it?

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andreism on at

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RE: How to remove/disable an application user?

Use steps from Use single-tenant server-to-server authentication (Microsoft Dataverse) - Power Apps | Microsoft Docs
Phil@JSHeld 5 on at

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RE: How to remove/disable an application user?

Hi JaneLiu, did you ever get a resolution on this? I am also looking to disable/delete an APPLICATION USER in Dynamics 365, but have not found the documentation or community responses to be helpful.

Thanks,

Phil
Community Member Microsoft Employee on at

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RE: How to remove/disable an application user?

Unfortunately, but your suggested solution cannot solve my problem because the user type that I want to delete/disable is "Application User". And the Office 365 admin center does not list Application Users
T.I.A 1,760 on at

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RE: How to remove/disable an application user?

Go to the Office 365 admin center and disable them there.

To disable a user, remove a license from the user or remove the user from the security group that is associated with an instance of Customer Engagement apps. Removing a user from the security group doesn’t remove the user’s license. If you want to make the license available to another user, you have to remove the license from the disabled user.
Community Member Microsoft Employee on at

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RE: How to remove/disable an application user?

I think you haven't read my question clearly. The link you gave is exactly the duplicate of the article in my question. And I already said this instruction does not work for me because in the Actions toolbar (as highlighted in the screenshot) there is no such option as Disable
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Adrian Begovich 21,009 Super User 2024 Season 2 on at

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RE: How to remove/disable an application user?

Hi JaneLiu,

Follow these steps to disable the user.