Microsoft Dynamics CRM (Archived)

MSCRM how to uninstall

(0) Share

Report

Posted on by EmployeeOcta

Hello All,

Can anybody tell me step by step to Uninstall the MSCRM 2013 on-premise from the server.

*This post is locked for comments

I have the same question (0)

All responses (5)

Answers (1)

Verified answer

David Jennaway 14,065 on at

Like (1)

Report

To uninstall the main CRM Server components, you should just be able to run the Crm setup program, which should give an uninstall option.

The setup programs for each of the CRM Email Router and CRM RS Connector should also have respective uninstall options

These will not remove the SQL databases - you'd have to remove these manually via SQL Management Studio if you don't want them anymore

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Do you need to uninstall/delete any of the Solutions first?

Was this reply helpful? Yes No
Suggested answer

Rawish Kumar 13,758 on at

Like (1)

Report

Below steps should be okay and clean up everything.

Step 1: Stop the Microsoft Dynamics CRM Asynchronous Processing service

Step 2:Configure the Web site and the application pool (basically delet website and app pool)

Step 3: Delete the Microsoft Dynamics CRM program files and the Microsoft Dynamics CRM folders(Drive:\Program Files\Microsoft Dynamics CRM)

Step 4: Delete the Active Directory security groups

Step 5: Remove the SQL Server logins

Step 6: Remove the Microsoft Dynamics CRM subkeys

Step 7: Delete the Microsoft Dynamics CRM server from the Start menu(Drive:\Documents and Settings\All Users\Start Menu\Programs)

Step 8: Delete the Microsoft Dynamics CRM databases

alternatively you can remove GAC as well from start>allprograms>admintool>.net

mark my answer as verified if helpful

Was this reply helpful? Yes No
Suggested answer

Aric Levin - MVP 30,190 Moderator on at

Like (2)

Report

For the CRM Server by itself, go to the server, navigate to Control Panel -> Programs (or Programs and Features based on Server version). Find the CRM Server software from there, select it and choose uninstall (or remove).

Follow the installation guide.

If you installed any other components (such as CRM Email Router, or Report Authoring Extensions), these will need to be removed separately.

As mentioned by the other users, this will uninstall only the CRM Server. You will need to remove the other components manually: SQL Databases, AD Security Groups, etc...

There is no KB article that I could find on uninstalling CRM 2013, but there is one for CRM 4.0:

support.microsoft.com/.../how-to-manually-remove-the-microsoft-dynamics-crm-4-0-server

Most of the steps are the same, but I am not sure about Step 7 (registry keys). They are probably different between v4 and v2013.

Hope this helps.

Was this reply helpful? Yes No
Pradeep Kumar Sen 62 on at

Like (0)

Report

manually remove the Microsoft Dynamics CRM

Typically, you can use Add or Remove Programs in Control Panel to remove the Microsoft Dynamics CRM server. You can also run the Microsoft Dynamics CRM server installation program to remove the Microsoft Dynamics CRM server.

support.microsoft.com/.../how-to-manually-remove-the-microsoft-dynamics-crm-4-0-server

Was this reply helpful? Yes No