RE: Portal v8: Home page with instructions
Sorry, I now see what you mean.
Web pages use "Page templates" as their framework and the home page for the customer service portal uses a page template ("home") that doesn't have the liquid tags to show the "copy" (the text that you can manipulate) from the home web page record.
The quick way (and ugly) way to fix that is to change the page template (lookup on web page record as per screen above) to "full page" and navigate to the portal, the home page copy will now be visible and you can edit as per my original instructions. However, it might look a bit off so you will need to either play with the headers and footers to make it look better.
To make it look fit a certain layout you will need to modify or create a page template using liquid, take a look at the other page templates for how the formatting works.
Hope that helps!
Cheers
Nick