I have created a workflow which assigned lead to user which has System Administrator rights.
Its not working.
There are 2 user which has System role assigned.
1) User 1
2) User 2
When I assign lead to User 1 it works. and It doesn't work when I assign lead to User 2. Where is the problem.
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I didn't get the solution but I remove the User2 for the time being solution.
Hi Mithilesh,
User access mode is already Read-Write.
Scope is already organization.
Please check whether User 2 has got Read-write permissions on the - user form>>Administration section>>Access type
For the workflow how did you assign the to roles, can we see what you did.
Hi Anil,
Open User Record and see if the Administration Tab. The Access Mode should be Read-Write.
Hope that helps
Thanks
Anil,
What is the error message when it is nor working?
Well, if they are the Users with System Administrator role but not working for one of them and it is related to workflow, can you check the Scope, set to Organization if other than this.
Hope this can help.
Thank you.
How to fix this. Its urgent for me
I just created a new lead and select assign to another user or team. When I select User 1 it works but I select User 2 it doesn't. Both are system administrator role users.
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