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2I understand that when a time entry is submitted for approval, two journal lines are created. Once the time is approved, both cost and sales actuals are generated. But the document date on the unbilled sales actual is offset by one day, while the cost actual has the correct transaction date in the "Document Date" column.
We typically use duration and date for entries, allowing the system to automatically calculate start and end times, which are set from midnight.
We can still rely on the transaction date for the actuals, but since our recent upgrade from PSA to Project Operations, some data has not had the transaction date updated, causing issues in our custom billing backlog views.
Do you have any suggestions on how to resolve this issue?
I tried changing the date behavior to time zone independent on the date columns, hoping the actuals creation would then be based mappings from the journal lines.
We typically use duration and date for entries, allowing the system to automatically calculate start and end times, which are set from midnight.
We can still rely on the transaction date for the actuals, but since our recent upgrade from PSA to Project Operations, some data has not had the transaction date updated, causing issues in our custom billing backlog views.
Do you have any suggestions on how to resolve this issue?
I tried changing the date behavior to time zone independent on the date columns, hoping the actuals creation would then be based mappings from the journal lines.
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