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Dynamics 365 Community / Forums / Business Central forum / Data Migration keeps f...
Business Central forum

Data Migration keeps failing

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Posted on by AJAnsari 5,754

I'm helping a client migrate data into Dynamics 365 for Financials using the Excel template, and keep running into this issue today: File is selected, I see the importing and reading file updates, and after a few minutes of running, I'm shown the following message:

"Communication with the server failed, and the content cannot be displayed."

This keeps recurring from various machines, and has been occurring throughout the day. We've lost quite a bit of time today, and this is beginning to be very frustrating.

Capture2.JPG

Categories:
Data Migrations
  • Jennifer Ranz Profile Picture
    Jennifer Ranz on at
    RE: Data Migration keeps failing

    AJ,  Is it possible for you to break up the data inside the excel files and run the import multiple times?  

    thanks

    Jen

  • AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: Data Migration keeps failing

    PS, one more question. If it takes longer than 20 minutes, what is my recourse? Can we extend the timeout from the browser (or from inside Dynamics 365)?

    Thanks!

  • AJAnsari Profile Picture
    AJAnsari 5,754 on at
    RE: Data Migration keeps failing

    Thank you Chris!

  • Verified answer
    Chris Bulson Profile Picture
    Chris Bulson on at
    RE: Data Migration keeps failing

    Hello,

    If you're using Chrome it has a hard-coded 5 minute timeout.  Switch to Edge or IE and you'll have 20 minutes.

    Thanks,

    Chris

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