Can I limit the number of contacts that a dynamic segment finds?

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Posted on by Jamie0

Hi,

I am trying to send a monthly email that goes to 15000 different contacts each month. Is there a way to build a dynamic segment that limits to a number of contacts?

So, it would find 15000 contacts (based on our criteria) but excludes them if they have previously received the email.

Thanks!

Jamie0

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Hi Jamie0,

Per my experience, there is no OOB way to limit the number of contacts in dynamic segment. You could post an idea here to progress this feature:

experience.dynamics.com/.../

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Dsouza_28 7 on at

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Hello Jamie0

If you are creating a new customer journey and want to exclude the contacts that had already received an email previously, a dynamic segment can be created as follows:

Use the Existing segment that contains the 15000 contacts and then add a behaviour block with 'BUT NOT' condition that removes the contacts who have received emails from a specific Customer journey.

You can also add timestamp related condition.

Let me know if this helps.

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Jamie0 5 on at

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Thanks Steve - that’s what I thought.

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Jamie0 5 on at

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Thanks Roy - this doesn’t actually limit the number of contacts, but thanks for the other part.

Thanks

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