Notifications
Announcements
Hi,
I am trying to send a monthly email that goes to 15000 different contacts each month. Is there a way to build a dynamic segment that limits to a number of contacts?
So, it would find 15000 contacts (based on our criteria) but excludes them if they have previously received the email.
Thanks!
Jamie0
Hi Jamie0,
Per my experience, there is no OOB way to limit the number of contacts in dynamic segment. You could post an idea here to progress this feature:
experience.dynamics.com/.../
Hello Jamie0
If you are creating a new customer journey and want to exclude the contacts that had already received an email previously, a dynamic segment can be created as follows:
Use the Existing segment that contains the 15000 contacts and then add a behaviour block with 'BUT NOT' condition that removes the contacts who have received emails from a specific Customer journey.
You can also add timestamp related condition.
Let me know if this helps.
Thanks Steve - that’s what I thought.
Thanks Roy - this doesn’t actually limit the number of contacts, but thanks for the other part.
Thanks
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
Thanks to all of our 2025 Community Spotlight stars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Tom_Gioielli 61 Super User 2025 Season 2
Satyam Prakash 24
Eugen Podkorytov 24
