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Customer experience | Sales, Customer Insights,...
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Document Location button in Dynamics 365 SharePoint Document subgrid not loading

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Posted on by 197

After integrating SharePoint with Dynamics and enable OneDrive for business, the "Document Location" button under Document Associated View in Entity form is not loading.


I am trying to upload confidential documents by using upload in OneDrive for business instead of using SharePoint location but whenever I click "Document Location" flyout, it keeps on loading without success.


Any help would be highly appreciated on this regards.

I have the same question (0)
  • Stefan Cojocaru Profile Picture
    Microsoft Employee on at

    Hi Preetam,

    After pressing the Document Location flyout, if you press F12 and check the console, do you see any errors? If there is nothing there, maybe a Fiddler trace could point us in the right direction.

    Alternatively, I would suggest logging a support request for some closer investigation.

    Thank you!

  • Preetam Yengkokpam Profile Picture
    197 on at

    Thanks for the response and providing me some directions. I did F12 and see error in console but neither of these error gives me any hints to where I start looking at. I would probably submit a ticket  on this

    pastedimage1604423224120v1.png

  • Stefan Cojocaru Profile Picture
    Microsoft Employee on at

    Hi Preetam,

    Actually the first line might show us something useful. The response is 400 and it would be interesting to see what API call failed.

    If you open a support request, please attach the screenshot provided and the full URL mentioned in the request with the 400 response.

    Thank you!

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