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Syncing consent/opt-in leads and contacts

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Posted on by Microsoft Employee

If I capture a lead with opt-in and this is matched to a contact, how is this usually handed? Is opt-in managed both at the lead and contact level? 

Thanks

  • Suggested answer
    RE: Syncing consent/opt-in leads and contacts

    If you are using Outbound Marketing together with profile based consent, then opt-in is only available for contacts. If you are however making use of the Consent Center, opt-in is managed on a contact-point basis (email address). I hope this helps.

  • Nya Profile Picture
    Nya 29,058 on at
    RE: Syncing consent/opt-in leads and contacts

    Hi,

    Would you please specify which feature you're using in Marketing?

    Is it LinkedIn Lead Gen?

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