Unable to close opportunities after upgrade from v8.2 to v9.0

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Posted on by Nithya Gopinath

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Hi All,

We have recently upgraded our Dynamics 365 Online from version 8.2 to 9.0. We are unable to close opportunities after this upgrade. On click of the Close As Won or Close As Lost button, nothing is happening. No error or popup is shown up. Any help is appreciated.

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Shahbaaz Ansari 6,211 on at

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RE: Unable to close opportunities after upgrade from v8.2 to v9.0

Hi Gopinath,

There is issue with those button in V9.

You can check this post

community.dynamics.com/.../270561

community.dynamics.com/.../271284

Thanks,

Shahbaaz

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Shahbaaz Ansari 6,211 on at

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RE: Unable to close opportunities after upgrade from v8.2 to v9.0

For solution you can contact Microsoft support.

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Rajkumar Rajaraman on at

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RE: Unable to close opportunities after upgrade from v8.2 to v9.0

You need to contact MS right now and put your ticket as the highest priority.

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Shahbaaz Ansari 6,211 on at

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RE: Unable to close opportunities after upgrade from v8.2 to v9.0

Hi,

if you solved the problem thanks to an answer,

please mark it as verified to encourage the community to provide more and more a better support.

Thank you.

Shahbaaz

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