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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Unable to close opport...
Microsoft Dynamics CRM (Archived)

Unable to close opportunities after upgrade from v8.2 to v9.0

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Posted on by Nithya Gopinath 17,078

Hi All,

We have recently upgraded our Dynamics 365 Online from version 8.2 to 9.0. We are unable to close opportunities after this upgrade. On click of the Close As Won or Close As Lost button, nothing is happening. No error or popup is shown up. Any help is appreciated. 

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I have the same question (0)
  • Verified answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    Hi Gopinath,

    There is issue with those button in V9.

    You can check this post

    community.dynamics.com/.../270561

    community.dynamics.com/.../271284

    Thanks,

    Shahbaaz

  • Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    For solution you can contact Microsoft support.

  • Verified answer
    Rajkumar Rajaraman Profile Picture
    Rajkumar Rajaraman on at

    You need to contact MS right now and put your ticket as the highest priority.

  • Suggested answer
    Shahbaaz Ansari Profile Picture
    Shahbaaz Ansari 6,211 on at

    Hi,

    if you solved the problem thanks to an answer,

    please mark it as verified to encourage the community to provide more and more a better support.

    Thank you.

    Shahbaaz

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