Notifications
Announcements
No record found.
I am getting an error while trying to access CRM 2013 on premise. The error occurs even after accessing it from admin account. It says an unexpected error. Below is the error message.
"http://192.168.1.242/_common/error/errorhandler.aspx?BackUri=&ErrorCode=0x80040216&Parm0=%0D%0A%0D%0AError%20Details%3a%20Failed%20to%20get%20priv%20user%20group%20information.%20k%20%3d%20f9a339b4-6289-4a00-83b7-1f8ffb55bc57%20privUserGroupId%3a%203bebf07f-2c21-48a9-8ab4-fc1a81e50706%2c%20localSystemAdGuid%3a%2000000000-0000-0000-0000-000000000000%2c%20Exception%3a%20Microsoft.Crm.CrmSecurityException%3a%20Could%20not%20find%20GUID%20for%20%3a%20ONECRM%24%20with%20SearchFilter%3a%20samAccountName%20---%3E%20System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException%3a%20Global%20catalog%20not%20found%20in%20forest%20%22onecrm.net%22.%0D%0A%20%20%20at%20System.DirectoryServices.ActiveDirectory.GlobalCatalog.FindOneInternal%28DirectoryContext%20context%2c%20String%20forestName%2c%20String%20siteName%2c%20LocatorOptions%20flag%29%0D%0A%20%20%20at%20Microsoft.Crm.SecurityUtils.GetGuid%28String%20searchItem%2c%20String%20searchFilter%2c%20String%20searchItemLogInfo%2c%20Boolean%20exceptionIfNotfound%29%0D%0A%20%20%20---%20End%20of%20inner%20exception%20stack%20trace%20---%0D%0A%20%20%20at%20Microsoft.Crm.SecurityUtils.GetGuid%28String%20searchItem%2c%20String%20searchFilter%2c%20String%20searchItemLogInfo%2c%20Boolean%20exceptionIfNotfound%29%0D%0A%20%20%20at%20Microsoft.Crm.SecurityUtils.GetLocalSystemGuid%28%29%0D%0A%20%20%20at%20Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData%28Guid%20key%2c%20ExecutionContext%20context%29.&RequestUri=%2fdefault.aspx&user_lcid=1033"
Can anyone help to sort it out?
*This post is locked for comments
Please check your SQL server is up and not having any issues.
One more question, it was working fine or not ?
Mansoor
Hi,
Enabling tracing should give you more clarity what is the issue here, you can also see if there is some additional information available in event viewer.
Thannks
It worked. there was some problem with AD sync
Hi John,
We are facing similar problem - please share troubleshooting steps.
We have the the same Problme - What exactly was the solution to the problem?
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
As AI tools become more common, we’re introducing a Responsible AI Use…
We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
SA-08121319-0 4
Calum MacFarlane 4
Alex Fun Wei Jie 2
