web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Answered

Reconcile single bank payment to multiple customers

(0) ShareShare
ReportReport
Posted on by 10

Hi all,

Our bank deposits a payment which totals all the credit card payments of the day from multiple customers, we then need to reconcile this single payment against multiple invoices from multiple customers.

As BC will only allow you to reconcile a bank payment to a single customer how do we go about reconciling this payment against multiple customers?

An example: Customer A paid $300 on her credit card & Customer B paid $300 on his credit card on the same day, our bank makes a single deposit of $600 into our account - we need to reconcile that $600 payment against two different customers.

Some things I've tried:

- reconciling the payment against multiple invoices from different customers in the Payment Reconciliation Journal - doesn't work (can't reconcile multiple customers).

- creating multiple payments in the Cash Receipt Journal for each credit card payment against each customer - doesn't work (can't reconcile multiple customers).

1. create two payments of $300 (somehow not against the customer), reconcile these two payments against the $600 payment in our bank statement and then apply the two $300 entries to the outstanding invoices. 

Is there a way to do this? Or if there is a better way, please let me know!

Thanks!

I have the same question (0)
  • Verified answer
    Gavin Profile Picture
    2,502 on at
    RE: Reconcile single bank payment to multiple customers

    Hi,

    When I test this option it seems to work

    "- creating multiple payments in the Cash Receipt Journal for each credit card payment against each customer - doesn't work (can't reconcile multiple customers)."

    For example I did the below in the cash receipt window.

    pastedimage1621412304075v2.png

    When I post this I get two customer ledger entries on each customer for 300.00 and one bank account ledger entry for 600.00.

    pastedimage1621412388303v3.png

    Hope this helps

    Thanks

    Gavin

    You can click 

  • David James Profile Picture
    10 on at
    RE: Reconcile single bank payment to multiple customers

    I'm not sure what I was doing wrong but this worked perfectly.

    Thank you Gavin!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 4,160

#2
Nimsara Jayathilaka. Profile Picture

Nimsara Jayathilaka. 2,943

#3
Sumit Singh Profile Picture

Sumit Singh 2,823

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans