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Resource scheduling via portal

Posted on by 170

Hi,

Has anyone successfully exposed field service scheduling capability via a Dynamics portal, e.g. to allow a prospective customer to select an available appointment slot via the portal?  I'm investigating this as a potential solution but struggling to find documentation/guidance around the portal element.

Thanks,
Becky

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  • Suggested answer
    Jonathon Nachman Profile Picture
    Jonathon Nachman 997 on at
    RE: Resource scheduling via portal

    Hi Becky, we have implemented this a basic level harnessing the dynamics web services, however it involved development. We are all hoping that MS release a scheduling API at some point.

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: Resource scheduling via portal

    Hi Becky Carr,

    Hitachi Solutions Europe are creating a product which allows customer to schedule work orders via portal.

    But if you are planning to make something yourself then it will include C# development. The main action to get resource availability from the schedule board is this:

    docs.microsoft.com/.../msdyn_retrieveresourceavailability

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