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Microsoft Dynamics GP (Archived)

Lockbox Upload not Generating Cash Receipt Transactions

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Posted on by Community Member

Good Afternoon,

We have been utilizing Lockbox functionality effectively until about two weekend ago.

Sales >> Routines >> Lockbox File Import

Path out and find file

Batch No: Free text field right in whatever we want >> Tab off and create batch

Opens Batch Entry window >> Save

Process in Lockbox File Import window

Send report to screen

Shows what has been loaded >> Should be brought in as Cash Receipts

For the past two weeks no cash receipt numbers are being generated and the batch that was created is empty.

Any thoughts as to why it wouldn't generate the Cash Receipt?

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sueconrod 337 on at

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RE: Lockbox Upload not Generating Cash Receipt Transactions

Did anybody change your the file format. Go to Cards>>Lockbox and see if the file has been changed or if it still exists. Sound like the file disappeared or someone made a change. I would contact whoever set this up originally and see if they can give you a hand.

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