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If I have a Teams license as part of my Office 365 subscription, do I need a separate Remote Assist license to participate in a Teams meeting on HoloLens 2 with that account? If so, why? It seems like that is requiring me to pay for the same functionality twice.
Hello Gary,
The Teams license that is included with a Remote Assist license enables Remote Assist users to join a Remote Assist call, use mixed reality annotations, and use most Remote Assist features. However, some features, such as sharing files from OneDrive and saving snapshots to OneDrive, require the Remote Assist user to have a OneDrive for Business license. To use all Remote Assist features, a Remote Assist user may, for example, use the Teams license, Microsoft Stream license, and OneDrive for Business license that are included with Office 365 Business Premium or Office 365 Business Essentials.
Please refer this article for more information:
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/requirements#licensing-and-product-requirements-per-role
https://www.microsoft.com/en-in/microsoft-365/business/compare-all-microsoft-365-business-products?=&activetab=tab:primaryr2&rtc=1
Hope this helps.
Best regards,
Sumeet_MSFT
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Gary,
The blunt answer is Teams and Remote Assist are two different products.
The question you first have to ask "is there a Teams app for Hololens 2"? And the answer is NO. Is there skype for Hololens 2? The answer is no. Then your asking "well i just want to do a teams meeting through Hololens 2 because its cool".
And the answer would be the HL2 is a business tool where the user likely needs "remote assistance" to work on product with a subject matter expert thus why Microsoft created "Remote Assist" to piggy back the contact list of Teams. Thus businesses need a Remote Assist solution.
However, the "concept" of using the HL2 as the device to log in to a general teams meeting is beyond what the HL2 was envisioned as, I mean nobody could see your face in a teams meeting using the HL2 because its on your head ...or so the thinking goes.
There is a possible work around. Open the web browser in HL2 and open a web version of Teams.
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