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Microsoft Dynamics CRM (Archived)

Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

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Posted on by 290

Hello Guys!

I would like to achieve that user who is logged in can open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form. Is this supported?

BR,

Miha

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  • michigan Profile Picture
    michigan 100 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Nice. Useful link. I'll test this functionality asap. Thank you Arpit.

  • Suggested answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Just a thought, you can create the Word Template in CRM and attach it to the Contact's Notes. And on Portal expose the Notes in order to view/download the attachments.

    Only keep in mind, it may create performance impact in future.

    Didn't try though.

    See this: community.dynamics.com/.../how-to-auto-generate-word-templates-using-a-simple-workflow-and-oob-action-in-crm-2016-no-code

    If found useful, please mark the answer as verified.

    Cheers

    Arpit

    arpitmscrmhunt.blogspot.com

  • michigan Profile Picture
    michigan 100 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Dynamic.. Every user should have different data.

  • Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Hi Miha,

    Will be the Predefined Word Template having dynamic data based on Portal Logged in User Like the name, Email, Mobile etc? Or will it be common for all the portal contacts?

  • michigan Profile Picture
    michigan 100 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Hello, the only idea I have got is to develop web service who renders json object and returns formatted pdf document. Web service could be called from client side using jquery. But that seems to much work to achive the functionallity that is already supported within CRM system. Any other suggestions should be welcome. Thanks.

  • Miha Mocnik Profile Picture
    Miha Mocnik 290 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Hmm okay. Thank you for the info!

  • RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Seems doable but beleve it would be too much effort & time. I would rather think for some alternate solution if possible as per the business requirement

  • Miha Mocnik Profile Picture
    Miha Mocnik 290 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Hi Ravi,

    Hmm, okay. What if we want to create a template with a code and populate it with the data found on the portal?

    BR,

    Miha

  • Verified answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Portals: Is it possible to open the predefined Word template when Contact is selected on the Entity List or on Contacts Entity form?

    Hi Miha,

    I don't think document template are supported in portals yet.

    Hope this helps.

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