Email sent from GP goes to Outlook but does not appear to have been sent.

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Posted on by kacjr

Greetings to the well of knowledge...

I have just finished setting up an email environment for GP so that reports can be sent to users in our domain. The function appears to be working successfully but when I look in Outlook's (2007) Sent Items folder, the messages show "This message has not been sent". I'm baffled.

Thanks,

Ken

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kacjr 60 on at

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RE: Email sent from GP goes to Outlook but does not appear to have been sent.

Not using Exchange; using Gmail and Google Apps Sync.
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RE: Email sent from GP goes to Outlook but does not appear to have been sent.

Ken,

I have seen this with Office 2010, but not 2007. Are you using cached exchange mode on the Outlook Client?

Regards,

Aaron
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RE: Email sent from GP goes to Outlook but does not appear to have been sent.

Hi Ken,

To me - if the email gets created in Outlook - GP has done its job. Try forwarding the email but in the CC type in the users email address. Send. See if it goes to the CC and if ou get a rejection from the To.

Ian.