web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Endpoint service errors

(1) ShareShare
ReportReport
Posted on by 12

Looking for suggestions / ideas on this one.

Wrote custom code to upload / export Excel based data into Microsoft CRM.   The code has been running for years now with no issues.

Recently (about a week) whenever the user's try to upload/export data into CRM they get the following error:

Error retrieving opportunity list: The HTTP service located at https://fs.yourdomain.com/adfs/service/trust/13/usernamemixed is unavailable.  This could be because the service is too busy or because no endpoint was found listening at the specified address.  Please ensure that the address is correct and try accessing the service again later.

If we reboot the CRM server, everything is restored and they can now upload their information.  Until the next day when they start work/try again.   The pattern repeats.

Note: at all times (when they get the error when they don't) user can continue to log into CRM using their browser.   The issue appears to be only related to the custom coding.

Reading a few postings I can confirm.   The integration user account is active and the password has not expired/unchanged.

Any thoughts / suggestions / ideas?

I have the same question (0)
  • Suggested answer
    saurabhtiwarii Profile Picture
    on at

    Hello Michael,

    This issue has origins from the ADFS endpoint.

    /adfs/services/trust/13/usernamemixed ::

    As per the ADFS security documentation, this endpoint gets mainly used for Exchange Online with Office clients older than Office 2013 May 2015 update.

    docs.microsoft.com/.../best-practices-securing-ad-fs

    Please check with your ADFS team if they recently made any changes on to the ADFS. Probably looking into the ADFS admin event viewer logs during this time of the incident would give more insights on why this ADFS HTTP web service endpoint went down.

    Please mark my comment as answered if this helps. 

    Thanks,

    Saurabh

  • Michael G Ferreira Profile Picture
    12 on at

    Thank you for your suggestion.   ADFS is hosted by a 3rd party so we've opened a ticket.  If your suggestions helps.  Will let you know / mark as answer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 33 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans