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The + subgrid button now only shows the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup, Even though the lookup field on the child entity is not required. maybe caused by CRM 2013 Service Pack 1 and CRM Online Spring ’14 update?

Posted on by 17,304 User Group Leader

It looks like this behaviour might be a result from applying the “Microsoft Dynamics CRM 2013 Service Pack 1 and CRM Online Spring ’14″ update. Even though the lookup field on the child entity is not required, we still get the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup… The release notes don’t mention any changes to this behaviour. Is there a fix to get the lookup back?

  • Suggested answer
    razdynamics Profile Picture
    razdynamics 17,304 User Group Leader on at
    RE: The + subgrid button now only shows the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup, Even though the lookup field on the child entity is not required. maybe caused by CRM 2013 Service Pack 1 and CRM Online Spring ’14 update?

    connect.microsoft.com/.../the-subgrid-button-now-only-shows-the-add-new-dialogue-instead-of-the-expected-add-existing-lookup-even-though-the-lookup-field-on-the-child-entity-is-not-required-maybe-caused-by-sp1

  • Verified answer
    Royal King Profile Picture
    Royal King 27,686 on at
    RE: The + subgrid button now only shows the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup, Even though the lookup field on the child entity is not required. maybe caused by CRM 2013 Service Pack 1 and CRM Online Spring ’14 update?

    You are correct.Even though you make Parent customer field as optional in the relationship, it still shows quick create form in the sub grid. It looks like a bug please log this in microsoft connect 

  • razdynamics Profile Picture
    razdynamics 17,304 User Group Leader on at
    RE: The + subgrid button now only shows the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup, Even though the lookup field on the child entity is not required. maybe caused by CRM 2013 Service Pack 1 and CRM Online Spring ’14 update?

    its is on Accounts and contacts, when trying to add a contact to the Account via the contacts subgrid...via the + Add contact button.

  • Royal King Profile Picture
    Royal King 27,686 on at
    RE: The + subgrid button now only shows the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup, Even though the lookup field on the child entity is not required. maybe caused by CRM 2013 Service Pack 1 and CRM Online Spring ’14 update?

    On which entity you have this issue ? Is it system entity or custom entity?

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