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It looks like this behaviour might be a result from applying the “Microsoft Dynamics CRM 2013 Service Pack 1 and CRM Online Spring ’14″ update. Even though the lookup field on the child entity is not required, we still get the ‘Add new’ dialogue instead of the expected ‘Add existing’ lookup… The release notes don’t mention any changes to this behaviour. Is there a fix to get the lookup back?
You are correct.Even though you make Parent customer field as optional in the relationship, it still shows quick create form in the sub grid. It looks like a bug please log this in microsoft connect
its is on Accounts and contacts, when trying to add a contact to the Account via the contacts subgrid...via the + Add contact button.
On which entity you have this issue ? Is it system entity or custom entity?
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