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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Group sequence number ...
Microsoft Dynamics AX (Archived)

Group sequence number Customer

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Posted on by Mde1978 90

how made a configuration about the Group sequence number in Module Customer to AX2012???
regards!!!

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  • Suggested answer
    DavidSturt Profile Picture
    DavidSturt 4 on at

    Hi,

    You can use this article a good starting point technet.microsoft.com/.../hh242127.aspx  You should run the number sequence generation wizard, as noted in this article, if you have not already done so.  This will create the number sequence for customers as a starting point, as well as many other necessary number sequences.

    If you want more control then you should set up the number sequence manually as shown in the article and you need to specify a reference for the Accounts Receivable area, Customer Account reference, and the company that you are setting the number sequence up in.

  • Mde1978 Profile Picture
    Mde1978 90 on at

    Thanks David!

    When i put the group secuence number to the diferents documents to customer in test to diferent company i don´t have a problem. When i made a same proces in production i have a issue. AX take a group of secuence number that isn´t really the group that i need.

    how to fix this problem?

    thanks!!!

  • Suggested answer
    DavidSturt Profile Picture
    DavidSturt 4 on at

    You can review the number sequences in AR by going to Accounts Receivable -> Setup -> Accounts Receivable Parameters and then clicking on the number sequences tab. This works the same in other modules in AX.

    You can also go to Organization administration -> Number Sequences ->Number Sequences form.  Once the form is open, you can filter based on the Area, Reference and and/or company/legal entity/etc.  

    Hope this helps.

  • Mde1978 Profile Picture
    Mde1978 90 on at

    David!!! my new virtual friend...  hahaha!

    now i compare testing with producción, becouse in test the group secuence number run correctly... but in production not! I don´t find the mistake...

    i think to change the segment... what happend if i put operatin unit instead of company?

    thanks for your answers!

  • DavidSturt Profile Picture
    DavidSturt 4 on at

    Hi,

    Can you tell me what the difference is between prod and test?  What is the number sequence that you are trying to get to work?  Send screenshots if possible?

    See below for descriptions of the different scopes.  You will need to determine which one fits the configuration of your AX.  For example, if you are setting up customer account number, do you want different customer numbers per each company, or per each operating unit, or per legal entitry.  That is just an example, not a recommendation.

    From MSDN Article:

    Shared – A single number sequence is used for all organizations. The Shared scope is available only for some references. For more information about the shared scope, see Number sequence overview.

    Company – A separate number sequence is used for each company.

    Use the Company scope when the underlying table includes the DataAreaId field. For example, use this scope for the number sequence for the customer account number that is in the Customer table, CustTable.

    If you are using Microsoft Dynamics AX 2012 R3 or AX 2012 R2, the Company scope also includes virtual companies. If a number sequence has already been set up for a reference in one of the companies included in the virtual company, you must delete the existing number sequence before you can set up a number sequence for that reference in the virtual company.

    Legal entity – A separate number sequence is used for each legal entity.

    Use the Legal entity scope when the underlying table does not include the DataAreaId field and has a foreign key to the legal entity table, CompanyInfo. For example, use this scope for the number sequence for the expense report number that is in the expense report table, TrvExpTable.

    Operating unit – A separate number sequence is used for each operating unit.

    Company and Fiscal calendar period – A separate number sequence is used for each company and fiscal calendar period combination.

    Legal entity and Fiscal calendar period – A separate number sequence is used for each legal entity and fiscal calendar period combination.

    Operating unit type– A separate number sequence is used for each type of operating unit. For example, you can set up separate number sequences for cost centers and departments.

    This control is not available in versions of Microsoft Dynamics AX 2012 prior to cumulative update 6 for AX 2012 R2.

  • Mde1978 Profile Picture
    Mde1978 90 on at

    David, thanks for your time

    this is the problem:

    In my test enviroment each country uses its own number sequence. But in PROD environment, all countries uses the number sequence from the same country

     

     

  • DavidSturt Profile Picture
    DavidSturt 4 on at

    Great.   Please mark your response as the solution so this issue gets marked as solved.

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