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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How long is data retri...
Customer experience | Sales, Customer Insights,...
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How long is data retrievable after it has been deleted?

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Posted on by ViktorKarlstrom 107

Hi,

If I delete a contact record from my online environment, is that same record still available in previous backups, granted a backup has been automatically or manually taken?
If that's the case, for how long will that backup be stored and restoreable before it's completely erased by Microsoft?

I'm interested in knowing how long data will, in some way, be retrieveable after it has been deleted from the environment.

Kind regards
Viktor

I have the same question (0)
  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi Viktor,

    D365 backups are divided into System backups and Manual backups.

    About system backups:

    • All your environments are backed up.

    • System backups occur continuously. The underlying technology used is Azure SQL Database.

    • System backups for production environments that have been created with a database and have one or more Dynamics 365 applications installed are retained up to 28 days. System backups for production environments which do not have Dynamics 365 applications deployed in them will be retained for 7 days. Other instance-type backups are retained up to 7 days.

    About manual backups:

    • A backup is created for you when we update your environment.

    • You can back up production and sandbox environments.

    • Sandbox backups are retained for up to 7 days.

    • Manual backups for production environments that have been created with a database and have one or more Dynamics 365 applications installed are retained up to 28 days. Manual backups for production environments which do not have Dynamics 365 applications deployed in them will be retained for 7 days.

    • Check your expiration date.

    • You are not limited in the number of manual backups you can make.

    • Manual backups do not count against your storage limits.

    For more details on backup, please refer to these two documents:

    1. https://docs.microsoft.com/en-us/power-platform/admin/backup-restore-environments
    2. https://docs.microsoft.com/en-us/dynamics365/admin/backup-restore-instances
  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi Viktor,

    Don't forget to close this thread by clicking Yes under the title.

    Thanks.  :)

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