web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

D365 Customer Portal

(1) ShareShare
ReportReport
Posted on by Microsoft Employee
Hello. Does the Dynamics 365 Customer Service Enterprise come embedded with a customer portal or must one procure power pages license to enable this feature for self service?
I have the same question (0)
  • Suggested answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Hi,
     
    Depending on the pricing of the Power Page, the subscription with Power Page can use predefined templates.
     
    According to the licensing guidance, having a Dynamics 365 Enterprise license allows you to use Power Page, but there is no indication if you can use templates.
     
    Best Regards,
    Dengliang Li
     
     
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
NeerajPawar Profile Picture

NeerajPawar 31

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 21 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 16

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans