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Customer experience | Sales, Customer Insights,...
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Problem with downloading calendar blocker file (ics) for the event

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Posted on by 16

Event was created as Teams webcast.

Inside Marketing Email Add to Calendar link for the whole event was inserted:

pastedimage1665053164419v1.png

When we try to download this calendar blocker we get this errors:
pastedimage1665053263977v2.png

Can't download ics file

The workaround that we have found for now: stop the event, change event type to Training or something else, save, change event type again to Webcast, save, Go Live.

Query parameters are correct, and they respect following format: service_endpoint/.../ics

I have the same question (0)
  • Suggested answer
    Diana Roy Profile Picture
    Microsoft Employee on at

    in this situation i suggest you log a support ticket to further troubleshoot

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