Problem with downloading calendar blocker file (ics) for the event

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Posted on by deprecateduser

Event was created as Teams webcast.

Inside Marketing Email Add to Calendar link for the whole event was inserted:

When we try to download this calendar blocker we get this errors:

Can't download ics file

The workaround that we have found for now: stop the event, change event type to Training or something else, save, change event type again to Webcast, save, Go Live.

Query parameters are correct, and they respect following format: service_endpoint/.../ics

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Diana Roy on at

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RE: Problem with downloading calendar blocker file (ics) for the event

in this situation i suggest you log a support ticket to further troubleshoot