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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Project Service automa...
Microsoft Dynamics CRM (Archived)

Project Service automation error

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Posted on by Nour

Hello,
I am currently trying the project service automation solution in dynamics CRM. After creating a new project and navigating to the WBS tab to add some tasks, an error is appearing stating:
There has been an error loading the project's work breakdown structure. Please refresh the page to try again.

This error is preventing me from adding tasks and exploring the solution. Do you know how such an issue can be solved?

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    check that all the processes are activated in settings>>customization and then try again?

  • Verified answer
    Nour Profile Picture
    Nour on at

    According this article www.microsoft.com/.../install-and-customize-crm-project-service.aspx, I had the Trial for Project Service in a Production environment which is unsupported by Microsoft. This is why I was getting errors.

  • Mattpan50 Profile Picture
    Mattpan50 on at

    I am not following i signed up for a trail they is a test environment and i getting the same same error. 

  • Nour Profile Picture
    Nour on at

    I really do not know what is the issue. I opened a case with Microsoft back then, and they informed me that the trial version does not work properly in a production environment. However, I am not sure why you are getting this error in a trial environment.

    Try creating another trial environment.

  • Maitre Profile Picture
    Maitre on at

    I am receiving this error after installing the partner portal with PSA capabilities in a trial environment. Worked just fine before installing the portal. 

  • Rob_1337 Profile Picture
    Rob_1337 5 on at

    Was was the anser / solution for that? The postet link is currently not available anymore.

    I'm currently experiencing the same Problem, while trying to use the PSA Trial with the O365 account of my Company.

    Any tipps / help appreciated. :)

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