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Microsoft Dynamics 365 | Integration, Dataverse...
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Setting up Notifications in Customer Engagement

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How one setup notifications in the Customer Engagement? e.g. Email Notifications etc.
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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    Hi Partner,
    In the Customer Engagement, we can use following notfications:
    1)Form level Notifications:
    2)User notification:
    3)Enable in-app notifications within model-driven apps.
    4)You mentioned email notification, we can create/send emails through power automate automatically.
    Refer to the following video for more details:

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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