GP with A4 Paper and A4 Module

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Posted on by KevinD

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We have a GP2010 Install in Australia where they use A4 paper. We installed the A4 Module with the original implementation. I really don't think it did anything though. We keep getting support ticket that all GP Reports are getting cut off on the left side. PDF examples confirm this and it is multiple users, different printers, different sites, etc...

Does anyone have any insight into this? It is hard for me to reproduce and test because I am here in the US. Printing works fine for me, but they are the ones printing things like edit lists and posting journals.

Do I literally have to go into every GP report they use and modify it and push everything to the right from the left margin? Actually, it would be more like pushing the fields a little closer because their paper is narrower. Any tricks on how to even look and see the actual margin measurements in report writer. I really can't stand having to go into report writer, but I guess I have to if that is my only option.

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Mick Egan 3,557 on at

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RE: GP with A4 Paper and A4 Module

Kevin,

We normally need to alter the reports to suit in Australia, as there is always some issue even when the A4 is setup correctly.

Check the Users Printing preferences are A4, and when printing Cheques, the Users may need the Margins in the Preprinted Options set, even if .001 to hold the layout each time a Cheque is printed, as the text can move slightly during the print.

Regards,

Mick