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Microsoft Dynamics CRM (Archived)

CRM Online Outlook Appoinments Syncronization Problem

Posted on by 195

Hi everyone!

I create plugin that create birthday appointments. Everything works fine in CRM Online (8.1.0.526), but not in Outlook Online. For example, plugin creates 7 apointments (fig 1), but when sync with Outlook there are more than 1000 in there (fig 2). I checked there are just 7 in CRM, plugin works fine. Can somebody help me with it? 

Fig 1

1756d_2D00_clip_2D00_25kb.png

Fig 2

6dfcd_2D00_clip_2D00_4kb.png

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  • Suggested answer
    Andreas Cieslik Profile Picture
    Andreas Cieslik 9,265 on at
    RE: CRM Online Outlook Appoinments Syncronization Problem

    Check you synchronization filter:

    www.microsoft.com/.../choose-the-records-to-synchronize-between-dynamics-365-and-outlook-or-exchange.aspx

    I guess you sync other appointments or all appointments from the whole system.

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