Purchase Order Closed but there is still Qty to Invoice

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We got a purchase order that was closed. We ordered 36 pcs and we have received 36 pcs but we only invoiced 34 pcs so there is still a balance of 2 pcs that we have not invoiced yet.

The PO is already closed - is there a way to reopen the Purchase Order so that we can invoice the 2 pcs.

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Alex A 3,068 Super User 2026 Season 1 on at

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NAV won't let you properly close a PO if there are items received but not invoiced so it appears this PO was accidentally deleted.

You won't be able to resurrect the PO from the archive, so you'll need to create and post a Purchase Invoice from the Vendor card for the remaining 2 pcs that should already show as received but not invoiced.

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Rabin 2,976 on at

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Hi Berlinda,

You should create another Invoice for remaining 2 Pcs.

I am sure the PO is not closed, it might be "Released". Try removing the filters in Purchase Order list page(it might have been hidden).

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Amol Salvi 18,698 on at

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Is there any customization for foreclosure of PO ??

As in standard Navision this feature is not available and you can invoiced remaining pcs

Kindly check.

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Indikauk 1,759 on at

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Hi Berlinda

NAV Doesn't Close PO if there is Any Pending Quantity to be Deliver or Invoice. That Should be in the Purchase Order List, if not that may be deleted due to Error, Customization of by force.

if you have Archive Record you can check the PO Versions before it got deleted.

Thanks

Indika

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Andrea Antoniazzi 285 on at

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Hi Berlinda Yap,

try to create a new purchase invoice, select the vendor and use the Get Receipt Lines function; you should be able to find the line received and not invoiced.

Best regards.

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Community Member on at

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We think there was a customization made but not sure or someone force it to be closed from the table side. We are still checking on this.

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Community Member on at

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I agree with you that NAV does not close the PO if there is pending quantity to invoice. We are thinking it might have been force closed by Customization.

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Community Member on at

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Will try this and let you know.

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Community Member on at

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I created a new Purchase invoice and using the get receipt line function = I cannot find the line received.

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