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Aged Accounts Receivable -

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Posted on by JPSADMIN

we started using Dynamics 365 BC in October of 2021.

When opening the Aged AR window it always has a date in the "Aged as of" field from months ago and the Customer filter always has a customer No. (name)

I have tried everything to clear the date with out success.

Seems so simple.

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Community Member Microsoft Employee on at

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RE: Aged Accounts Receivable -

JPS,

Adding to the other replies, enter an Aged as of Today, then Preview or Print to PDF/paper. Then make sure you completely SIGN OUT from your User icon in top right.

This should set the last date used.

Hope this helps.

Thanks,

Steve
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JAngle 33,159 on at

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RE: Aged Accounts Receivable -

check out report settings. I’d delete your entry for this report. Give you a clean slate with no saved filters. Could be that you’re inheriting someone else’s filters, as this is a possibility.
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Dallefeld 11,425 User Group Leader on at

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RE: Aged Accounts Receivable -

Try printing to pdf. Make sure that you LOG OUT, don't just close the program.
JPSADMIN 10 on at

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RE: Aged Accounts Receivable -

I just tried that. I had tried that before and it still shows that date from December of last it. It does not update.
Dallefeld 11,425 User Group Leader on at

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RE: Aged Accounts Receivable -

Clear the data....you'll have to put a date, run the report (preview works), log out of BC. When you log back in, you should see just the date which should always be updated anyway.