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Microsoft Dynamics GP (Archived)

Dynamics GP 2013 R2 couldn't launch successfully.

Posted on 13 Jun 2017 01:40:03 by Microsoft Employee

Hi,

Whenever I try to launch Dynamics GP in my new bought laptop, the moment it reaches the Company Login screen, it gets disappeared immediately without any error/warning message prompted. I tried to re-install everything, but the issue remain the same. 

The machine's spec fulfilled the system requirement and also confirmed on the ODBC configuration setup correctly.

Native Client 10.0

Dynamics GP 2013 R2 

SQL Server 2012

Thank you in advanced for your assistance. 

Regards, 

Vince

*This post is locked for comments

  • Tim Wappat Profile Picture
    Tim Wappat 5,701 on 14 Jun 2017 at 11:10:46
    RE: Dynamics GP 2013 R2 couldn't launch successfully.

    Have you checked the machine application logs for clues?

    Tim.

  • Community Member Profile Picture
    Community Member Microsoft Employee on 14 Jun 2017 at 09:57:20
    RE: Dynamics GP 2013 R2 couldn't launch successfully.

    Hi Ian,

    thanks for replying, GP is definitely launching, it just closed off after a few seconds.

    I'm not using any citrix or RDP session to launch GP.

    Just for your extra information, my Window version is 7, 32 bit.

  • Community Member Profile Picture
    Community Member Microsoft Employee on 13 Jun 2017 at 14:08:59
    RE: Dynamics GP 2013 R2 couldn't launch successfully.

    Is GP definitely not launching? - Do you have a dual screen set up? Could GP be open on the other screen?

    Is this a citrix / RDP session? Or are you launching GP on your laptop desktop?

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