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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Mandatory links in the...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Mandatory links in the "Real-time marketing" section

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Posted on by IB-27040941-0
Hello, 

I imported my emails from the /Outbound Marketing/ part to the /Real-time Marketing/ part and I noticed that the mandatory links (open this email in the browser / to unsubscribe...) don't work. 
For example, before, the links were : 
- Open this email in the browser : {{Message.ViewAsWebpageURL}}
- To unsubscribe : {{msdyncrm_contentsettings.msdyncrm_subscriptioncenter}}
 
Can you help me please ? 

Thank you very much and have a nice day. 

Best regards. 
I have the same question (0)
  • Suggested answer
    PaulineKolde Profile Picture
    PaulineKolde 732 Moderator on at
    Hi, 
     
    the open in browser link is currently not supported in real-time emails. 
    As per the unsubscribe link: in real-time emails we no longer use the content settings. In Realtime there is the compliance profile that can be set up.
    (This example is with a subscription center from Outbound Marketing, but you can also use external links or the default preference center)
     
     
    Also you can add the subscription link via the personalization function and add it then to the email footer. 
     
     
     
    You can find more in the following links:
     
    I hope this helps

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