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Mandatory links in the "Real-time marketing" section

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Posted on by Community member

Hello,

I imported my emails from the /Outbound Marketing/ part to the /Real-time Marketing/ part and I noticed that the mandatory links (open this email in the browser / to unsubscribe...) don't work.

For example, before, the links were :

- Open this email in the browser : {{Message.ViewAsWebpageURL}}

- To unsubscribe : {{msdyncrm_contentsettings.msdyncrm_subscriptioncenter}}

Can you help me please ?

Thank you very much and have a nice day.

Best regards.

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PaulineKolde 635 Super User 2024 Season 2 on at

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Mandatory links in the "Real-time marketing" section

Hi,

the open in browser link is currently not supported in real-time emails.

As per the unsubscribe link: in real-time emails we no longer use the content settings. In Realtime there is the compliance profile that can be set up.

(This example is with a subscription center from Outbound Marketing, but you can also use external links or the default preference center)

Also you can add the subscription link via the personalization function and add it then to the email footer.

You can find more in the following links:

Grow your business with multi-brand, custom preference centers | Microsoft Learn

Manage consent for email and text messages in real-time marketing | Microsoft Learn

I hope this helps

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