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Microsoft Dynamics CRM (Archived)

Notes in Loading State for CRM 2015 on-prem

Posted on by Microsoft Employee

Hello All CRM Experts,

We have cloned our CRM instance from live to a new one for dev purpose.

In new instance Notes is keep showing Loading and we can't save any new notes or view existing notes.

Any help is appreciated.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Notes in Loading State for CRM 2015 on-prem

    Hi Geeta Patel,

    Is this cloned environment Online or OnPremise? If OnPremise, did you have a chance to collect any trace log files to llok for evidences?

    You can also use Fiddler tool and F12 Dev console to collect more data during problem reproduction, also confirm if problem repro in other browser as well, so share your results with us.

    --If your org is Online you can work with Support team to get platform traces and look for evidences.

    Thank you for using Microsoft Dynamics CRM Communities,

    Dynamics CRM Support Blog

    Giselle Oliveira

    Support Engineer

    Microsoft Dynamics CRM

  • prt33k Profile Picture
    prt33k 6,907 on at
    RE: Notes in Loading State for CRM 2015 on-prem

    Can you enable CRM trace and provide the trace log for that.

    It might be security related issue but log will definitely help to debug.

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