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how do I find out why a Customer is being taxed on unknown random dollar amount

Posted on by Microsoft Employee

T3771.Jim_2700_s-screwey-customer-part-deaux.bmp"unknown" dollar amounts randomly. See pasted below:

The total amount of the sale was 37,466.30, yet they were taxed ON $70,776.78... Does anyone know how I can track down where this random dollar amount is coming from? We also have over a $300,000.00 descrepancy on "what's on order"? ANY guidance will help!!!on

 

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