Store Qty not updating at HQ Level even run the Worksheet - 501

(0) Share

Report

Posted on by Ashish Sharma

415

Hi All,

I created the New Item - TEST at HQ Level and define the all parameters . After running the Worksheet 250 , those information updated at the Store Level. In Store i created the Purchase Order for the Item - TEST and received the 100 Qty . Now the On Hand Stock at the Store Level is - 100.

Now I done one POS transaction for that New Item - Test , Qty = 2 . Then I run the Worksheets 401, 402 , 501 .

All worksheets are completed without any errors.

Even though System not updating the Store Qty at HQ Manager Level .

Could you throw some light about this .

*This post is locked for comments

All responses (2)

Answers (0)

Jeff @ Check Point ... 13,382 on at

Like (0)

Report

Re: Store Qty not updating at HQ Level even run the Worksheet - 501

Ashsh,

First, make sure the clocks are correct on both machines. If either one is off by 1 minute, there will be issues.

Second, it will take 1 maybe two 401s to update HQ, especially if the clocks are wrong.

Third, when one runs a 501, that just asks for th einformation from the store to be sent back to HQ. After receiving the 501, you must run the Task 190 Inventory Wizard to reconcile the differences between HQ and th eStore(s).
cgoff 705 on at

Like (0)

Report

Re: Store Qty not updating at HQ Level even run the Worksheet - 501

try a 101, or an item reconciliation... out of curiosity when you look in the store quantity tab of the item you see the store listed along with a order date sold date etc? or is it all blank?