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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Related Documents Grid...
Microsoft Dynamics CRM (Archived)

Related Documents Grid Scrollbar and paging not shown IE

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Posted on by Waqar Sohail

Guys I am having issue with Document Location grid that if we reduce the size of browser its scrollbar and paging not get shown up on Internet explorer but on Chrome it working fine. 

Here is I capture the document location grid from opportunity which not showing scroll bar and paging. So user not able to see all documents as it get hidden under.

3835.Capture1.PNG

but in Chrome it working fine and scroll is getting display with paging if we reduce the size of page.

ChromeCapture.PNG

any help ? 

Thank you.

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  • Suggested answer
    Drew Poggemann Profile Picture
    Drew Poggemann 4 on at

    Hi Waqar,

    This problem appears to be an issue that is identified in Edge, see this page:  support.microsoft.com/.../3133963.  You are using IE, not Edge right?

    "The horizontal scrollbar is visible, but the vertical scrollbar is hidden on the Tier 2 dashboard using the Edge browser."

    Are you running on premise?   I can verify in my instance online but wanted to know if you were on premise or online...

    Thanks,

  • Waqar Sohail Profile Picture
    Waqar Sohail on at

    Thanks Drew for you reply,

    this issue is with IE 11, I didn't test it on Edge.

    Yes it not showing the vertical scroll and I am facing this issue only for related documents location.

    Yes CRM is on premise not Online.

    Regards

  • Verified answer
    Drew Poggemann Profile Picture
    Drew Poggemann 4 on at

    Hi Waqar,

    I would suggest you update to latest IE level (if you haven't) already and you have the latest CRM environment patch and see if still happens, if so open case with MSFT.  Sorry I can't be anymore help as I do not have a on premise 2016 environment in place.

    Thanks,

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