Microsoft Dynamics CRM (Archived)

Error while Invoking Action from JavaScript "Resource not found for the segment"

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Posted on by Hayer

804

Hi, I am trying to Invoke an Action from JavaScript. But getting the following error message:

Resource not found for the segment Microsoft.Dynamics.CRM.abc_CreateRecurringPaymentRequests

Code is as Below:

function handleRecurringPaymentRequest() {
var functionName = "abc_CreateRecurringPaymentRequests";
var quoteId = Xrm.Page.data.entity.getId();
quoteId = quoteId.replace(/[{}]/g, "");
var result;

try {
var query = "quotes(" + quoteId + ")/Microsoft.Dynamics.CRM." + functionName;
var clientUrl = Xrm.Page.context.getClientUrl();
  var req = new XMLHttpRequest();
  req.open("POST", clientUrl + "/api/data/v9.1/" + query, true);
  req.setRequestHeader("Accept", "application/json");
  req.setRequestHeader("Content-Type", "application/json; charset=utf-8");
  req.setRequestHeader("OData-MaxVersion", "4.0");
  req.setRequestHeader("OData-Version", "4.0");

req.onreadystatechange = function () {

if (this.readyState == 4 /* complete */) {
req.onreadystatechange = null;

      if (this.status == 200) {
       //success callback
       result = JSON.parse(this.response);
      } else {
       //error callback
        var error = JSON.parse(this.response).error;
       alert(error.message);
      }
  }
};
req.send();

} catch (e) {
alert(e.message);
}

alert(result.newRprUrl);
}

I have checked using the link below and Action is available in metadata:

https://myorgname.crm4.dynamics.com/api/data/v9.1/$metadata

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Hayer 804 on at

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I have also tried to access it from browser by using the Url below:

myorgname.crm4.dynamics.com/.../Microsoft.Dynamics.CRM.abc_CreateRecurringPaymentRequests

But it returns the following error:

{"error":{"code":"0x0","message":"Resource not found for the segment 'Microsoft.Dynamics.CRM.abc_CreateRecurringPaymentRequests'","innererror":{"message":"Resource not found for the segment 'Microsoft.Dynamics.CRM.abc_CreateRecurringPaymentRequests'","type":"Microsoft.Crm.CrmHttpException","stacktrace":" at Microsoft.Crm.Extensibility.ODataV4.Routing.CrmODataRoutingConvention.ThrowUnresolvedSegmentException(ODataPath odataPath)\r\n at Microsoft.Crm.Extensibility.ODataV4.Routing.CrmODataRoutingConvention.SelectActionImplementation(ODataPath odataPath, HttpControllerContext controllerContext, ILookup`2 actionMap)\r\n at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute[TResult](ILogger logger, EventId eventId, ActivityType activityType, Func`1 func, IEnumerable`1 additionalCustomProperties)\r\n at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute[TResult](ILogger logger, XrmTelemetryActivityType activityType, Func`1 func)\r\n at System.Web.OData.Routing.ODataActionSelector.SelectAction(HttpControllerContext controllerContext)\r\n at System.Web.Http.ApiController.ExecuteAsync(HttpControllerContext controllerContext, CancellationToken cancellationToken)\r\n at System.Web.Http.Dispatcher.HttpControllerDispatcher.<SendAsync>d__1.MoveNext()"}}}

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Florian Popescu Moscu 160 on at

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I remember having a similar issue on a CRM onpremise org and it was caused by some cache. It worked after rebooting the server (but I didn't try anything else either). Re-publishing all, didn't actually help to invalidate the cache.

As this is CRM Online, maybe try using a different browser or remove everything from the browser's cache.

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Hayer 804 on at

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Hi Florian, Thanks for your suggestions. I have tried it but no luck.

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RaviKashyap 55,410 Moderator on at

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Hi,

Based on the error message, it looks like that CRM is unable to find the action with that name. I would suggest to try it in CM Rest Builder and see if you get your action their. If you do see it there, refer the code to get the name. There are some known caching issue when you delete/ reactivate the custom action. So if nothing works, try creating a custom action again with some different/ new name.

Hope this helps.

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Florian Popescu Moscu 160 on at

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What I noticed when I had the same issue, was that if I created a new action, it worked fine and the action was "found" when calling it from javascript.

I got to use the initial action, only after a server restart. I assume that with CRM Online it would eventually stop throwing the error and find the action after some time, when that specific cache is cleared.

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Pawar Pravin 5,237 on at

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Hi P.S. Hayer,

Please try with api version 8.2 with synchronous service.

req.open("POST", clientUrl + "/api/data/v8.2/" + query, false);

also make sure that action is activated

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Vipin J 1,603 on at

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Please check if your action is in ACTIVATED or Draft state under Setting -> Processes.

Refer to following blogs for other verification to check for such error.

https://vjcity.blogspot.com/2019/07/resource-not-found-for-segment-error.html

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Kalpavruksh D365 CoE 2,545 on at

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Hi,

Please check your action abc_CreateRecurringPaymentRequests. This might be deactivated for some reason. Kindly activate your custom action.

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Hayer 804 on at

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Thanks for your responses. As per Ravi's suggestion, I tried CRM REST builder and custom action was there in the list. Then I generated the query using REST builder and everything started working. Looks like something was wrong with my query. Thanks

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