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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Industry added to indu...
Customer experience | Sales, Customer Insights,...
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Industry added to industry code but showing up as "blank" on chart

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Posted on by Dribblej 265

Hello Everyone, 

I went into the "industrycode" field in dynamics and added some industries that I wanted to have the option to chose for accounts. Since the out of box option ends at value 33 I placed my new entries on top and started numbering them at 34 and so on. I put them on top so my team could get to them fast.  When I pull a report I was hoping it would show these industries as I added them but they show up as "blank". 

Screen-Shot-2020_2D00_07_2D00_22-at-8.55.24-AM.pngScreen-Shot-2020_2D00_07_2D00_22-at-9.30.10-AM.pngScreen-Shot-2020_2D00_07_2D00_22-at-9.22.57-AM.png

What did I do wrong, or how can I add these new industries and have them show up in the out of the box reporting for accounts by industry. 

Thank you for your time Dynamics fam, 

All the best, 

Josh

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  • Verified answer
    Dribblej Profile Picture
    Dribblej 265 on at

    I fixed the problem. I had created two additional industry fields to capture more information about clients considering they may be involved in more than one industry. For now by just deleted the 2nd and 3rd fields the first one works fine. I was able to also map it from the leads page to the opportunity page with the changes by using an option set with custom inputs having the same assigned values in each separate form, lead, and opportunity. My dashboards now display fine.

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