Hello, community.
Today our first payroll of 2017 was calculated before the 2017 PR tax update was run. On the advice of our consultant I deleted the payroll batches and ran the tax update. Then the batches were completely re-entered.
Now both batches are reflecting in the employee paystubs YTD.
When I asked for a solution, my reply was "1 pr over the year probably won't make much of a difference.'
so...reaching out to the community. (and undoubtedly looking for a new "consultant")
Any guidance is greatly appreciated. we have a weekly payroll and had no choice but to post the payroll or 47 people would not get paid on time.
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Are your 2016 W-2 forms showing correct numbers? Have you tried running the Reconcile utility on Payroll? Be sure to just print the report to see the results instead of actually performing the reconcile. Are your payroll period reports also showing the deleted batch?
I see this post has been hanging around all month. Have you already found a solution?
Kind regards,
Leslie
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