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Customer Insights - Journeys forum

"Remove From Marketing list" button is missing on Marketing List Member association list

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Why the "Remove From Marketing list" button is not available on the Marketing List Member association list in Dynamics CRM 365 Version 1710?

We have another instance which is on CRM 2016 version and this button is available there.

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I have the same question (0)
  • Suggested answer
    Dynamics365 Rocker Profile Picture
    7,755 on at

    Please check that you have required privileges.

  • Community Member Profile Picture
    on at

    Its Admin User

  • Dynamics365 Rocker Profile Picture
    7,755 on at

    Kindly share screen shot.

  • RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi,

    I don't know why Ms didi this but can confirm that this is happening for others as well (even in vanilla organization without any customization). I think it is an issue which will be fix in the upcoming updates as I don't see a reason for this.

    You can contact MS if you want to get the confiramtion.

    Hope this helps.

  • Community Member Profile Picture
    on at

    @Ravi I have checked in Vanilla org and this button is not available there too.

  • RaviKashyap Profile Picture
    55,410 Moderator on at

    Yes, i am aware of this. I mentioned th same above that its the same behaviour what I am observing i.e. the buttton is not available.

  • Community Member Profile Picture
    on at

    @Dynamics 365 Rocker attached screenshots.

  • Community Member Profile Picture
    on at

    @Ravi

    Any idea in which release/update Microsoft removed that button?

  • RaviKashyap Profile Picture
    55,410 Moderator on at

    Its V9.

  • Suggested answer
    Dynamics365 Rocker Profile Picture
    7,755 on at

    To remove members

    GoTo-->Manage Members-->Remove using advanced find-->Click on find-->You will get all members of marketing list, From here you can remove members.

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