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Microsoft Dynamics RMS (Archived)

Close Billing Cycle won't complete in HQ 2.0.0116

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Posted on by 20

Normally it will run thru the customers in a short period of time. It is hanging up around customer 56.

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  • Shawn Meade Profile Picture
    on at
    Re: Close Billing Cycle won't complete in HQ 2.0.0116

    Hello Charles,

    In order for the Billing Cycle to close properly for all customers, both the Last Closing Balance and Accounts Receivable amounts must be equivalent.

    This issue can usually be remedied with an SQL script to change the last closing balance.

    I hope this helps,

    Shawn with Microsoft Retail Support.

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