web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

Are Dialog Boxes customizable in D365?

(0) ShareShare
ReportReport
Posted on by

2021.Dialog.pngI have a Dialog box with Optionsets. Are they customizable to have a new Default Value?

I have the same question (0)
  • Community Member Profile Picture
    on at

    Can anyone from the community answer my question.

  • Suggested answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    You can choose between the non-customizable modal dialog experience (default setting) and the customizable form experience. Please refer to the documentation: 

    https://docs.microsoft.com/en-us/dynamics365-release-plan/2019wave2/dynamics365-sales/customization-opportunity-close-dialog-box

    Check this blog, you will find all the steps in order to use the customizable form experience: 

    https://www.inogic.com/blog/2019/08/customization-of-opportunity-close-dialog-box-in-dynamics-365/

  • Community Member Profile Picture
    on at

    Thanks for the response. I wanted to know if we can change the Default values in an existing dialog box which is of the Type "Customizable : False". Your help is much appreciated.

  • Suggested answer
    Pranjali Profile Picture
    Microsoft Employee on at

    No, you cannot customize it.

    There are few background WFs/Plugins that set the values in optionset fields, you can only change the value from UI but not the default values.

    If this helped you, mark as answer!

    Cheers!

    Pranjali

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 162 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 134

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 55 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans