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Problem with switching between companies

Posted on by 11
 
Hi Community ,
 
I am having problems switching between companies using the available companies button (button looking like building) . Notice the tick mark next to those 2 companies .
 
 
So I created a new company test ( no data ) , and I am able to switch to this company alone .
 
 
And when I click on question mark icon . It is just showing like this , the options are not displayed (like the help and support page). I'm not sure how to proceed with this issue . Anyone has a clue what to do next . I have refreshed the page and restarted the server instance as well , tried to open in different browsers (same issue only) . This is BC24 on prem by the way . i am a super user as well .
 
 
 
 
I don't think the issue is with permissions . Because I am a super user and I have not added any company in user card . Fyr 
 
 
If the problem is with company setup or anywhere else where do I look for it . To be honest not sure what the issue is . 

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