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Customer experience | Sales, Customer Insights,...
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Upgrade from dynamics crm 2011 to dynamics 365 on premise

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Posted on by 47

Hi 

What is the process of Upgrade dynamic CRM  2011 Onpremise to D365 onpremise. Is there any documentation for it. Please share the same.

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  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    You can’t directly upgrade from Microsoft Dynamics CRM 2013 or Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2016. However, you can upgrade a Microsoft Dynamics CRM 2013 or Microsoft Dynamics CRM 2011 deployment in-place by using a valid Microsoft Dynamics CRM product key, or migrate by using a Microsoft Dynamics CRM 2013 trial product key, as an interim step in the upgrade process.

    Initially, you must include the preliminary task to migrate the CRM 2011 organizations to CRM 2013,  from 2013 you need to upgrade to 2015 and then from 2015 to Dynamics 2016

     

    You can refer these articles which will be helpful in planning your upgrade from Dynamics 2011 on-premise to dynamics 365 on-premise.

    Upgrade from Dynamics CRM Server 2013 or Dynamics Server 2011

    Upgrade from Microsoft Dynamics CRM Server 2011

    https://docs.microsoft.com/en-us/previous-versions/dynamicscrm-2016/deployment-administrators-guide/hh699716(v=crm.8)?redirectedfrom=MSDN#BKMK_Upgradeoptions

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/227959/upgrade-crm-2011-on-premise-to-dynamics-crm-365?pifragment-97030=1

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/plan-your-upgrade-to-microsoft-dynamics-365-server

  • Suggested answer
    saurabhtiwarii Profile Picture
    Microsoft Employee on at

    Hello,

    I agree with Akash, you will have to gradually upgrade Dynamics CRM 2011 to the major builds of 2013, 2015, 2016 and finally version 9.

    The safest and recommended approach would be to do this upgrade on an another CRM 2011 server which would have the latest 2011 CU update applied and then you would go through by importing the DB of the existing deployment to this new deployment. Post this activity, you can slowly move to 2013, 2015, 2016 server major builds and so on through server update installations.

    Thanks,

    Saurabh

  • WCL Profile Picture
    140 on at

    See my post re 2013->D365v9 on community.dynamics.com/.../1071824

    From CRM2011 you can go to CRM2013SP1 in one hop ... make sure to run code comaptibility checks all through as Javascript in partilcualr has to get changed between 2011 and 2013 and again for D365v9 - if you don't intend to actually deploy at 2013 then just one change of course

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