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Supply chain | Supply Chain Management, Commerce
Suggested answer

I want to split my Billing invoice and add discount code on it in retail POS

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Posted on by 10

Hi,

I want to split my POS invoice by amount and add discount on each invoice after splitting in MS Dynamics AX 2012 R3 Retail POS system.

  • Shaban Ibrahim kasem Profile Picture
    45 on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Shall you solve this issue?

  • Suggested answer
    Ramune Profile Picture
    on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Hi Saad,

    we do not have a possibility to create an invoice for Cash&Carry transaction in POS. Invoice for Cash&Carry transaction is created only in HQ when the statement is posted.

    If you need an invoice, you should create Customer order in POS, pay deposit (some amount or zero). Then recall order in POS and mark which items should be paid/invoiced first. You can print receipt for such amount.

    But you cannot add any discount for such transaction once customer order created/picked up.

    Also you cannot simply say your invoice amount will be some equal amount, the total amount is the same as total price of selected items.

    All such invoices you need to create in HQ.

    I will leave this for the community to answer. Let's see if anybody has experienced the same and can advise for you anything.

  • Saad Hasan Profile Picture
    10 on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    for example, there is a walk in customer came to my store and ordered some products and his total bill before posting was 8000. we have discount offer on credit card max amount of 5000. if he asked me to break his invoice into two like 4000+4000 and give discount on both separately.

  • Saad Hasan Profile Picture
    10 on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Hi Ramune,

    I added some products to the till like cash&carry transaction. before posting I have to break invoice by amount.

  • Suggested answer
    Ramune Profile Picture
    on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Hi Saad,

    Thank you for the additional information. There are however still some outstanding questions on how you use this feature:

    - Does it mean you have posted invoice already for some amount and it is paid? Then you need to make like a correction - instead of one invoice to create 2 invoices for the same order and then pay again?

    - Or it does mean that you add some products to the till and you want to create invoices for them before they are paid?

    - How do you create transaction in POS? You add products to cash&carry transaction or you create customer order?

  • Saad Hasan Profile Picture
    10 on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Well on POS some of my customers wants to split invoice like my invoice total bill is 8000, some customers want to split it into two or more like (5000+3000) or (3000+3000+2000).

    We are using POS at restaurant and we have discount max on bill amount 5000, some customer wants to split bill into two to get separate discount on each invoice before posting. they can get discount on both invoice separately.

  • Suggested answer
    Ramune Profile Picture
    on at
    RE: I want to split my Billing invoice and add discount code on it in retail POS

    Hi Saad,

    can you please describe more about your requirement?

    What do you mean by saying 'Split POS invoice'? Does it mean you have posted invoice already for some amount and it is paid? Then you need to make like a correction - instead of one invoice to create 2 invoices for the same order and then pay again?

    What the purpose of such splitting? Are you not able to create a credit note for this customer for the amount you want to discount?

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