Dynamics 365 performance problems

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Posted on by Community Member Microsoft Employee

Since 365 rolled out we have seen a fair number of problems, many requiring tickets to Microsoft. The latest is the inability to create cases, and the inability to save contacts. Both just sit there looking as if they are saving or opening but never getting there.

The admin portal claims 365 health is good but our experience is far from that. It is verging on unusable. I would happily have CRM back - 365 is adding nothing to our business just now.

Is 365 stable, and if there are known issues are Microsoft aiming to resolve them quickly?

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Community Member Microsoft Employee on at

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RE: Dynamics 365 performance problems

Thanks this helps a lot in getting Microsoft to deal with it.
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M.T. Eikelenboom 5,241 on at

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RE: Dynamics 365 performance problems

Please check these blog posts and check if they apply to you:

journeyintocrm.com/.../1715

journeyintocrm.com/.../1746

journeyintocrm.com/.../1758

journeyintocrm.com/.../1772

These describe performance issue in the European data centre. And it also describes the issues in getting it acknowledged and what you need to do to prove it's not a customization issue.