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ReportHi, I was wondering if anyone could help me figure out why a sales contract status is not changing from Effective to Closed if the contract has been fulfilled.
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Hi, I was wondering if anyone could help me figure out why a sales contract status is not changing from Effective to Closed if the contract has been fulfilled.
Hi tono,
Could you please tell me the version of App you are using? Microsoft retired the old contract entities and switched over to the use of entitlements.
If you mean entitlement: https://learn.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-terms-customer?tabs=customerservicehub
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